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FAQs

What sizes are your play mats?

We have two sizes available:

  • Standard – 1m x 1.4m
  • Family – 2m x 1.4m

Where do you deliver to?

We deliver to most of Australia, unfortunately our courier service does not reach a few remote locations.  However we do reach MOST areas Australia wide! If our courier service does not cover your zone you will be notified. Please contact us via email if you would like to discuss further options.

We are also unable to deliver to PO boxes, as the mats are too large, and the courier service requires signature on delivery.

What is the cost of shipping?

Shipping is calculated at check out with Shippit to get you the best possible rate. 

Do you offer pick up?

Unfortunately we do not offer pick up.

How long will it take to receive my play mat?

Deliveries take approximately 2-7 working days after dispatch. You will be notified once your item has left Shiek and Petite with a tracking number.

Can I track my order?

Yes, you can track your play mat as soon as it has been sent. You will get email with your tracking number and a link to our couriers tracking system.

What are your play mats made from?

Our play mats are made from a Polyurethane foam (memory foam). This is a non-toxic material which has been tested to confirm they meet international safety standards. 

Can I use my play mat outside?

Yes you sure can. Although repeated or prolonged direct sunlight will deteriorate the design and can cause slight discolouration.